Shipping and Cancellation Policy

At Rademics Research Institute, we strive to provide timely and reliable shipping for all of our book orders. Please review our Shipping and Cancellation Policy below to understand how we handle order delivery and cancellations.

1. Shipping Policy
   • Shipping Options: We offer several shipping options for both domestic and international orders:
   • Standard Shipping: Estimated delivery within 5–7 business days after processing.
   • Expedited Shipping: Estimated delivery within 2–3 business days after processing.
   • International Shipping: Estimated delivery varies by destination, typically within 10–15 business days.
   • Shipping costs and delivery times are calculated at checkout based on your selected option and location.
   • Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed the following business day.
   • Once your order has shipped, you will receive an email with tracking information to monitor the shipment’s progress.
   • International customers are responsible for any customs, import duties, or additional fees imposed by local authorities. These are not included in our shipping rates.
   • Certain items may be unavailable for shipping to specific locations due to restrictions or regulations. If this affects your order, we will contact you.
2. Order Cancellation Policy
   • You may cancel your order within 12–24 hours of placing it by contacting us at [email protected] / +91-8807441521.
   • If your order has already been processed or shipped, it cannot be cancelled. You may, however, return the item(s) in accordance with our Return & Refund Policy.
   • We reserve the right to cancel an order due to stock unavailability, payment issues, shipping restrictions, or pricing/product description errors.
   • If we need to cancel your order, you will receive a full refund to your original payment method, and we will notify you promptly.
3. Modifying Orders

   If you need to make changes to your order, such as updating shipping information, please contact us within 12–24 hours of placing your order. Once the order has been processed, we may be unable to make adjustments.

4. Lost or Delayed Shipments

   While we work with trusted carriers to ensure timely delivery, delays may occasionally occur due to unforeseen circumstances. If your shipment is significantly delayed or appears lost, please contact us at [email protected] / +91-8807441521. We will assist in tracking or replacing the order.

5. Contact Us

   RLK Enterprises
   Email: [email protected]
   Phone: +91-8807441521
   Address:
   4/975-A, Sathy Road,
   Ganeshapuram, Sarkarsamakulam,
   Coimbatore, Tamil Nadu – 641107, India.